Customer Reviews

Excellent customer experience is a top priority for our team. We love to provide great holiday experiences for visitors to the Bay of Islands so it’s very rewarding when we receive awesome comments and we always appreciate the feedback to ensure we keep on track!

Thanks to all our wonderful visitors who have booked our tour and shared their experience with others.

Below is a selection of recent reviews from our Tripadvisor page.

Great Day!

“We, husband and I, booked this tour based on prior reviews and are so glad we did. Gareth was our tour guide/driver and he did an outstanding job! He was a wealth of information and went out of his way to make sure everyone had a great time. He even took us to buy some special honey only available in New Zealand at the end of the day. Muchas gracias, Gareth, from your Costa Rica friends, Bruce and Karen. Don’t hesitate to book this tour, folks. A great way to see and experience a lot when you have such a short time.”

Karen, April 2019

Great Tour

“Where do we start? This is how small group excursions should be. Chloe was a fantastic guide, the vehicles were clean and well kept and the itinerary was no fluff.
Chloe is knowledgeable on a variety of topics and is pleasant to deal with – both in advance and during our tour.
We also got to see how accommodating her crew can be and I am confident that this is their nature, not an exception.
This tour came highly recommended and we, too, echo that view.”

Victoria, Canada – April 2019

Top Notch Private Tour

Our private tour of Bay of Islands with Matt was stupendous! First of all Chloe’s customer service was wonderful. I booked the tour about a month ahead via email and Chloe was polite and prompt with all of her responses. Matt met us promptly at Waitingi Wharf in a beautiful new BMW X5 and we were on our way. First we went to see the glow worms at Maori-owned Kawiti Caves. I told Chloe about my bad knee and she arranged for us to take a slightly shorter tour that still showed us lots of glow worms. We saw majestic Kauri trees at Puketi Forest, funky artistic toilets, and had a fabulous lunch at Marsden Winery. Chloe even made sure they had green mussels on the menu at my request, a must do while in New Zealand. Matt has a fantastic sense of humor and kept us laughing throughout the day. Fabulous tour of a beautiful place!

January 2019

3 hour winery tour – perfect!

“We had a fab afternoon with Matt on the 3 hour winery tour. He was awesome, super friendly and informative. The three wineries were amazing. The first two were nice and small where you got a good feel for the place and the people who make the wine. The third one was bigger but also very cool. Awesome afternoon, would highly recommend and will definitely do it again when we come back. Thanks Matt!”

January 2019

Cruise ship tour great value and fun

“Thanks Chloe for booking the three of us in at short notice. Great value for money and much cheaper to book directly rather than through cruise line. Amba guide and driver for day was aware of timeframe for cruise and provided an informative and fun day. We came away with a Good understanding of the local history, enjoyed the Glow Worm cave tour and our guide was wonderful. We did not feel rushed throughout the day, thanks so much Chloe and Amba”

January 2019

Amazing Tour

“We arrived on the wharf about 1/2 hour early than the scheduled time but within 10 minutes Chloe arrived with two buses for our family group of 17. Both buses were pristine and the day was everything that was promised. All our stops were fantastic with great views of the harbor and the bakery as well as the chocolate factory were well received by one and all in our party, especially the 9 children. Thanks again for a great day. Would highly recommend this tour.”

January 2018